Your experience

Delve into the heart of Lower Manhattan by combining a guided tour of the 9/11 Memorial with a visit to the celebrated One World Observatory, all in one poignant and uplifting city experience. Start with a compassionate exploration of Ground Zero where your guide, often a local with personal connections to 9/11, brings depth to every story and landmark you encounter.

9/11 Memorial

Your journey commences at St. Paul’s Chapel. Here, your guide will set the stage with thoughts and backgrounds on the significance of the location in the wake of the tragic events of 2001. A routine security screening prepares you to enter the memorial plaza, a space dedicated to honoring lives lost and the enduring spirit of New York City.

What to expect

The memorial’s tranquil grounds invite visitors to reflect. The centerpiece, Reflecting Absence, consists of twin pools set in the footprints of the original towers, their waters a moving tribute. Don’t miss the Survivor Tree, a symbol of perseverance discovered alive within the debris and now thriving again. Throughout the tour, your guide will share stories of bravery, unity and hope, making this an essential NYC visit.

Features

• Contemplate the meaning behind North America’s largest man-made waterfalls

• Hear firsthand recollections from someone directly affected by 9/11

• See names of the victims inscribed along the pools’ bronze panels

• Observe rebuilding efforts and tributes to emergency responders

One World Observatory

Following your guided tour, continue with your included timed-entry ticket to the One World Trade Center’s Observatory. The entrance, off West Street, sets the tone for a modern, inspiring experience above the Manhattan skyline.

What to expect

With airport-style security complete, step into one of the world’s fastest elevators—the SkyPod—soaring 102 floors up in under a minute. The journey itself is a multimedia immersion that recollects New York’s historic transformation. The observation deck offers 360-degree views, presenting the city in every direction from a vantage unmatched in the Western Hemisphere.

Features

• Watch the “Voices” film to honor the network of individuals who shaped the rebuilding

• Experience the “See Forever Theater,” a time-lapse visual celebration of NYC’s ever-changing skyline

• Survey sweeping scenes of Manhattan and beyond from the observation platform

Move at your own pace here, discovering interactive installations or pausing to reflect on the city below. This innovative perspective on New York’s resilience and innovation completes your visit.

Book your Combo: Ground Zero 9/11 Memorial Tour + One World Observatory Tickets tickets now!