New York City Ballet Tickets at Lincoln Center - Koch Theater

Good to know

Know before you go

What to bring

• Bring a valid photo ID that matches the name on your booking for check-in.

• Cameras and phones are welcome for capturing skyline views (secure them during flight).

• Wear comfortable clothing and closed-toe shoes suitable for boarding the helicopter.

• Light jackets are recommended, as temperatures inside the helicopter can be cooler.

• Sunglasses help reduce glare and make it easier to enjoy the city views.

What’s not allowed

• Loose items such as hats, scarves, or umbrellas are not permitted on board for safety reasons.

• Bags, purses, or backpacks must be stored in the provided lockers before boarding.

• Food, drinks, and gum are not allowed during the flight.

• Smoking, vaping, or alcohol consumption is strictly prohibited on the premises.

• Pets or emotional support animals are not allowed; only certified service animals are permitted with advance notice.

Accessibility

• The helicopter terminal and facilities are wheelchair accessible, with staff available to assist during boarding.

• Guests using collapsible wheelchairs can board with assistance; however, powered scooters may need prior arrangement.

• For safety, guests weighing over the aircraft’s limit or requiring extra space should contact the operator in advance.

• If you have mobility, hearing, or medical considerations, please inform staff before your flight for tailored assistance.

Additional information

• Children under 2 don’t require tickets but must sit on the lap of an adult.

• The weight limit is 275 pounds or 125 kg per passenger; passengers who weigh more than this or close to this may have to wait for a flight that can safely accommodate their weight.

• The helicopter does not fly over Manhattan itself, but up the Hudson, beside Manhattan.

• Book your tickets in advance as the New York Helicopter Tour sells out quickly.

• Plan your tour at the start of your NYC trip to account for potential rescheduling due to weather conditions.

Visitor guidelines

Visitor Guidelines for New York City Ballet

Arrival and Entry

Arrive at least 30 minutes before the scheduled start time. Present your mobile ticket at the entrance. Late arrivals may not be admitted until a suitable break in the performance.

During the Performance

Mobile phones must be switched off or set to silent. Photography, recording, and use of electronic devices are not permitted during the performance. Unwrapping candy or making noise is discouraged out of respect for performers and other audience members.

Accessibility

Most Broadway theaters offer wheelchair-accessible seating, assistive listening devices, and accessible restrooms. Contact the box office in advance to arrange specific accommodations. Service animals are welcome.