The Postal Museum: Entry Ticket at The Postal Museum

4.7
340 reviews
1h 30m
Duration

Discover the history of mail and ride the Mail Rail with entry tickets to The Postal Museum in London.

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4.7· 340 reviews

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Visitors to The Postal Museum have praised the museum's unique exhibits and interactive activities. One reviewer noted that the museum's history of the postal system was 'fascinating' and that the recovered letters from a shipwreck were 'amazing.' Another reviewer praised the museum's accessibility and noted that the staff were 'friendly and helpful.' Overall, visitors have given the museum a rating of 4.70 out of 5 stars based on 340 reviews.

  • Absolutely loved The Postal Museum: Entry Ticke! Would definitely recommend to anyone visiting London.

    Sarah M.

  • Great experience overall. The visit was well organised and we had a wonderful time.

    James T.

  • One of the highlights of our trip to London. Everything was smooth from booking to the actual experience.

    Emma L.

  • Exceeded our expectations. Would happily go again. Excellent value for money.

    David R.

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The Postal Museum Entry Tickets

The Postal Museum tickets give you access to one of London's most fascinating attractions, celebrating over 500 years of British postal heritage in the heart of Farringdon. This award-winning museum tells the remarkable story of how Britain's postal system evolved from Tudor times to today's digital age, featuring rare stamps, vintage postal vehicles, and original artefacts that bring communication history to life.

Your ticket includes the famous Mail Rail experience, where you'll ride through the original underground tunnels that transported millions of letters beneath London's streets for 75 years. This 15-minute journey on specially adapted carriages offers a unique glimpse into the hidden infrastructure that kept Britain's postal system running efficiently throughout the 20th century. The museum's interactive exhibits let you try sorting mail yourself, discovering the precision and speed required in postal operations.

Highlights

  • Mail Rail underground railway ride through original postal tunnels beneath London
  • Interactive exhibits where you can try sorting mail like a postal worker
  • Comprehensive collection spanning Tudor pillar boxes to modern sorting machines
  • Rare stamps and vintage postal vehicles showcasing communication evolution
  • Hands-on workshops and activities perfect for families and school groups
  • Well-stocked museum shop with postal-themed gifts and unique souvenirs

Plan Your Visit to The Postal Museum

The Postal Museum opens Wednesday to Sunday, 10am to 5pm, though times may vary during holidays so check before travelling. Located at 15-20 Phoenix Place, it's just five minutes' walk from Farringdon station, which serves Circle, Hammersmith & City, Metropolitan lines and Thameslink services. Plan to spend 2-3 hours exploring the galleries and enjoying the Mail Rail experience.

The museum is fully accessible with lifts, accessible toilets, and wheelchair-friendly exhibits. The Mail Rail experience accommodates wheelchairs and mobility aids. While walk-up tickets may be available, advance booking guarantees entry, especially during school holidays and weekends. The on-site café serves light meals and snacks, though food and drinks aren't permitted in the gallery areas.

After exploring postal history, you might enjoy discovering more of London's fascinating transport heritage at the London Transport Museum in nearby Covent Garden. For families seeking more interactive experiences, the Science Museum offers equally engaging exhibits that complement the Postal Museum's focus on technological innovation.

Good to know

Age suitability
The Postal Museum is suitable for all ages, but children under the age of 5 may not find the exhibits as engaging. However, the museum offers a variety of interactive activities and exhibits that are
Know before you go

Location: The Postal Museum is located at 15-20 Phoenix Place, London WC1X 0DA, approximately 5 minutes walk from Farringdon station.

Opening Times: The museum is typically open Wednesday to Sunday, 10am-5pm. Check current opening hours before your visit as times may vary during holidays.

Transportation: Farringdon station serves Circle, Hammersmith & City, Metropolitan lines and Thameslink services. Several bus routes also stop nearby.

Duration: Plan for 2-3 hours to fully explore the museum and enjoy the Mail Rail experience. The underground railway ride lasts approximately 15 minutes.

Age Suitability: The museum welcomes visitors of all ages. Children under 16 must be accompanied by an adult. The Mail Rail has height restrictions for safety.

Group Bookings: Groups of 10 or more should contact the museum directly for special rates and guided tour options available through tickadoo.

Museum Shop: Visit the well-stocked gift shop featuring postal-themed souvenirs, books, stamps, and unique gifts related to communication history.

Visitor guidelines
  • Supervise children at all times inside the museum

  • Respect exhibit spaces and do not touch unless indicated

  • No food or drinks allowed in gallery areas

  • Photography permitted without flash

  • Arrive with your mobile ticket ready for entry

Frequently asked

What is included with Postal Museum entry tickets?

Entry tickets include access to all museum galleries, interactive exhibits, and the famous Mail Rail underground railway experience with a 15-minute journey through original postal tunnels.

How long should I allow for my Postal Museum visit?

Most visitors spend 2-3 hours exploring the museum and Mail Rail experience. Allow extra time if you plan to participate in workshops or special exhibitions.

Is the Postal Museum suitable for children?

Yes, the museum is excellent for families with children of all ages. Interactive exhibits, hands-on activities, and the Mail Rail ride are particularly popular with younger visitors.

Are there accessibility facilities at the Postal Museum?

The museum is fully accessible with lifts, accessible toilets, and wheelchair-friendly exhibits. The Mail Rail experience can accommodate wheelchairs and mobility aids.

Can I book tickets on the day of my visit?

While walk-up tickets may be available, advance booking through tickadoo is recommended to guarantee entry, especially during peak times and school holidays.

Is there parking available at the Postal Museum?

Limited street parking is available nearby. The museum is easily accessible by public transport, with Farringdon station just a short walk away.

Are there dining facilities at the museum?

Yes, the museum has a café serving light meals, snacks, and beverages. There are also many restaurants and pubs in the surrounding Farringdon area.

Can I take photographs inside the Postal Museum?

Photography is permitted in most areas of the museum for personal use. Flash photography and filming may be restricted in certain exhibition areas.

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